Shipping policy
Shipping Policy
Last updated: October 28, 2026
Thank you for shopping with Orvani. Below is everything you need to know about how we ship your order.
Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
- Standard Shipping (United States): 7-14 business days
- International Shipping: 14-28 business days (delivery times vary by country)
Shipping rates are calculated at checkout based on your location and the size of your order. Free shipping promotions may apply from time to time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery.
Shipping Delays
While we do our best to ensure timely delivery, shipping delays may occur due to carrier issues, customs processing, weather, or other unforeseen circumstances. Orvani is not responsible for delays once a package has been handed off to the carrier.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at ecrabverse@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, send a replacement.
Incorrect Address
Please ensure your shipping address is correct at checkout. Orvani is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us at ecrabverse@gmail.com as soon as possible and we will do our best to update the address before the order ships.
Contact Us
If you have any questions about shipping, please contact us at ecrabverse@gmail.com.